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 For improved response and faster results, we've generated a "key contact" list for you. By targeting your loan question directly to the appropriate MLSG team member you'll get the answer you need the first time you call.
Call Our National Loan Center
1-800-234-MLSG
Appraisal
Facsimile Bank: 775-850-1577
Responsibility: Appraisal Reviews
Name & Position, Extension, Email Address
MaryLou Gray 239 mgray@/
Closing / Funding /
Documents
Facsimile Bank: 775-850-1544
Responsibility: Loan Documents / Funding / Investor Shipping
Name & Position, Extension, Email Address
Roberta Lucas - S.V.P. & Division
Manager
240 rlucas@/
Cindy Rand - Closing Manager
242 crand@/
Jennifer Eckner - Closing Supervisor
309 jeckner@/
Customer Service
Facsimile Bank: 775-850-1546
Responsibility: Broker Assistance, Loan Locks, and Document Orders
Name & Position, Extension, Email Address
Mark Russo - V.P. & Manager 282 mrusso@/
Cathy Comegys - C.S. Representative 249 ccomegys@/
Judy McMullen - Team Supervisor 221 jmcmullen@/
Kristen Gilbert - C.S. Representative 291 kgilbert@/
Amy Hobbs - C.S. Representative 229 ahobbs@/
Shawna Mott - C.S. Representative 252 smott@/
Jessica Fuller - Assistant 290 jfuller@/
Finance & Administration
Facsimile Bank: 775-850-1541
Responsibility: Accounts Payable / Receivable
Name & Position, Extension, Email Address
Heather Martin - V.P. &
Manager 263 hmartin@/
Sara Kunze - Accountant 311 skunze@/
Human Resources
Facsimile Bank: 775-850-1541
Responsibility: Personnel /
Employee Benefits / Job Listings
Name & Position, Extension, Email Address
Courtney Bettingen -
Administrator 256 cbettingen@/
Quality Control
Facsimile Bank: 775-850-1577
Responsibility: Pre-Funding Audits
Name & Position, Extension, Email Address
Kathy Ovenstone - V.P. & Manager
302 kovenstone@/
Lisa Koehler - Team Supervisor 262 lkoehler@/
Beverly Rotar - Assistant 261 brotar@/
Kristin Claman - Broker Approval
Pkgs. 307 kclaman@/
Sales
Facsimile Bank: 775-850-1542
Responsibility: Broker Packages / Rates / Promotional Materials
Name & Position, Extension, Email Address
Andrew Carlson - VP & Regional Mgr 359 acarlson@/
Marc Goormastic - VP & Regional Mgr
384 mgoormastic@/
Sam Eurich - VP & Regional Mgr 356 seurich@/
Mike Cloyd - VP & Regional Mgr 358 mcloyd@/
Secondary Marketing
Facsimile Bank: 775-850-1573
Responsibility: Rate Locks / Extensions / Loan Sales
Name & Position, Extension, Email Address
Dan Caserto - VP & Manager 234 dcaserto@/
Servicing & Investor Reporting
Facsimile Bank: 775-850-1546
Responsibility: Payment Servicing
Name & Position, Extension, Email Address
Karen Stoll - VP & Manager 206 kstoll@/
Dawn Smith - Servicing Specialist 238 dsmith@/
Josie Iosua - Assistant 269 jiosua@/
Underwriting
Facsimile Bank: 775-850-1546
Responsibility: Underwriting - Risk Management
Name & Position, Extension, Email Address
Kathi Stein - VP & Manager 214 kstein@/
Teri Henderson - Underwriter 213 thenderson@/
Zenaida Santiago - Underwriter 231 zsantiago@/
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